Privacy Policy
CarLink LLC ("CarLink", "we", "us") respects your privacy. This policy explains how we handle personal data when you use the CarLink app, website, and related services in the Kingdom of Saudi Arabia, in accordance with the Personal Data Protection Law (PDPL).
1. Data we collect
We may collect: account information (mobile number, name), vehicle details (VIN, registration, make/model), OBD2 diagnostic data, location when required for service booking, usage analytics, and support communications.
2. How we use your data
We use your data to provide vehicle health monitoring, send maintenance alerts, enable service bookings, improve our products, comply with legal obligations, and respond to your requests.
3. Sharing your data
We do not sell your personal data. We may share data with trusted service centers when you book maintenance, cloud infrastructure providers, and authorities when required by law. Family members you invite may see shared vehicle health information.
4. Your rights
Under the PDPL, you may request access, correction, deletion, or export of your personal data, and withdraw consent where applicable. You can manage many preferences in the app under Account → Privacy & data.
5. Data retention & security
We retain data only as long as needed for the purposes above or as required by law. We apply technical and organizational measures to protect your information against unauthorized access, loss, or misuse.
6. Contact us
For privacy questions or requests, contact us at support@carlink.dev or call +966 53 912 8039. CarLink LLC, Kingdom of Saudi Arabia.